Legal
Return & Refund Policy
Last updated May 07, 2026
We are Revenue Sites Pro ("Company," "we," "us," "our"), a company registered in Nevada, United States at 2680 Wind Spinner St., Las Vegas, NV 89135.
Because Revenue Sites Pro delivers custom professional services — not physical or digital products — our refund and cancellation terms differ from a traditional retail return policy. Please read this document carefully before engaging our services.
If you have questions, contact us at [email protected] or by phone at 1-702-786-5989.
Table of Contents
1. SCOPE OF THIS POLICY
This Return & Refund Policy applies to all services purchased through Revenue Sites Pro, including but not limited to website design and development, booking system setup, SEO services, automation workflows, and any associated add-ons or maintenance plans.
2. SERVICE-BASED BUSINESS — NO PHYSICAL GOODS
Revenue Sites Pro provides custom, labor-intensive professional services. We do not sell or ship physical products. All deliverables are digital (websites, automations, reports, and related assets). Because our work begins immediately upon project kickoff and involves substantial time and proprietary effort, we cannot offer blanket returns in the way a product retailer might.
3. CANCELLATION WINDOW
Before project kickoff: You may cancel your order for a full refund within 48 hours of your initial payment, provided that no substantive work (discovery, design, or development) has commenced. To cancel, email us at [email protected] with your name, order reference, and reason for cancellation.
After project kickoff: Once work has begun — which may occur within hours of payment — cancellations are subject to the refund eligibility rules in Section 4. We will not process a refund simply because you changed your mind after work has started.
4. REFUND ELIGIBILITY
We evaluate refund requests on a case-by-case basis. A partial or full refund may be issued at our sole discretion under the following circumstances:
- Duplicate payment: If you were charged more than once for the same service due to a billing error, we will refund the duplicate charge in full.
- Service not delivered: If we fail to deliver the agreed-upon scope of work within a mutually agreed timeline and you have fulfilled all client-side obligations (providing access, content, and timely feedback), you may be eligible for a partial or full refund proportional to the undelivered work.
- Material deviation from scope: If the delivered work materially fails to meet the written scope of work agreed upon at contract signing, we will first offer to remedy the issue. If we cannot remedy the issue within a reasonable time, a partial refund reflecting the unresolved deviation may be issued.
Refund amounts, when granted, are calculated based on the percentage of work completed at the time of the request and any third-party costs already incurred on your behalf (domain registration, hosting, software licenses, etc.).
5. NON-REFUNDABLE ITEMS
The following are non-refundable under all circumstances:
- Setup fees and onboarding fees once the project has been initiated.
- Third-party costs paid on your behalf (domain registrations, hosting fees, software licenses, or plugin costs).
- Work completed and delivered to your satisfaction, even if you later decide not to use it.
- Monthly maintenance, retainer, or subscription payments for any billing period that has already commenced.
- Rush fees or expedited service charges.
6. HOW TO REQUEST A REFUND OR CANCELLATION
To request a refund or cancellation, contact us using one of the following methods:
- Email: [email protected]
- Phone: 1-702-786-5989
- Mail: Revenue Sites Pro, 2680 Wind Spinner St., Las Vegas, NV 89135
Your request must include: your full name, the email address associated with your account, your order or invoice reference number, and a brief description of the reason for your request. We will acknowledge receipt within 2 business days and provide a determination within 10 business days.
7. PROCESSING TIME
Approved refunds are processed within 5–10 business days of the approval date. Refunds are returned to the original payment method. Processing times may vary depending on your financial institution; we are not responsible for delays on the bank or card network side.
8. DISPUTES
We strongly encourage you to contact us directly before initiating a chargeback or payment dispute. Chargebacks initiated without first contacting us may result in suspension of services and recovery of all costs incurred, including chargeback fees assessed by our payment processor.
Any disputes arising out of or related to this policy shall be governed by the laws of the State of Nevada, consistent with our Terms of Service. Please refer to our Terms of Service for complete dispute resolution procedures.
9. CHANGES TO THIS POLICY
We reserve the right to update or modify this Return & Refund Policy at any time. Changes become effective upon posting to this page. Your continued use of our services after any change constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
10. CONTACT US
If you have questions or concerns about this Return & Refund Policy, please contact us:
- Revenue Sites Pro
- 2680 Wind Spinner St., Las Vegas, NV 89135
- Email: [email protected]
- Phone: 1-702-786-5989